Frequently Asked Questions
Everything you need to know about styling your home with HCD Furniture.
What is the typical shipping timeline for large furniture items?
Most in-stock furniture pieces are processed within 3-5 business days. Delivery typically takes 2-4 weeks depending on your location and the selected shipping method, such as threshold or white-glove delivery.
Do you offer white-glove delivery and assembly?
Yes, we offer professional white-glove delivery for an additional fee. This service includes bringing the item into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in original, unassembled condition. Please note that a restocking fee may apply to large furniture returns, and original shipping charges are non-refundable.
Are your wood products made from sustainable materials?
At HCD Furniture, we prioritize sustainability. The majority of our collections are crafted from FSC-certified solid wood, reclaimed timber, or high-quality veneers designed for long-term durability.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We understand that color and texture are vital for your space. You can order up to five fabric or leather swatches for free through our website to help you make the perfect choice.
Do you offer financing options for larger purchases?
Yes, we partner with several financing providers to offer flexible monthly payment plans. You can select the financing option at checkout to see if you qualify for low-interest or interest-free terms.